Computer Security

  • Ensure your computer and mobile device are updated and patches are installed regularly/automatically if the software supports it.
  • Maintain an active and updated antivirus software program by scheduling regular scans of your computer in addition to the real-time scanning. Have in mind though, that antivirus cannot substitute common sense.
  • Install a firewall on your computer, to add another layer of protection when connected to the internet.
  • Require a password to login to your computer/device and prefer to power off the computer instead of using the sleep or hibernation modes.
  • Don’t let someone you don’t know have remote access to your computer.

Communication Security

  • Be cautious when receiving suspicious emails/SMS, especially with attachments/links. These may redirect you to a different website than their labels indicate.
  • Ignore emails/SMS which request information such as account numbers, passwords, cards details, etc.
  • Jinius never sends email/SMS to “confirm” your data, account numbers, passwords, etc.
  • If you think you may have revealed your personal details, contact us immediately on +357 22363300.
  • If you receive an email/SMS asking you to enter/confirm your Jinius personal details, do not reply as it will be fraudulent. Forward them to:

Password Security

  • Keep your credentials confidential.
  • Never leave them anywhere that someone else can obtain and use them.
  • Consider using a different unique password for each site you access, instead of reusing the same password for multiple sites.
  • Disable autocomplete and password storage features of the browser.
  • Change your password frequently.
  • Enable Multi-Factor Authentication whenever possible

Account Security

  • Review and reconcile your transactions history regularly to make sure that you recognize all of them.
  • Do not keep your account inoperative for a long time.
  • Ensure that your latest mobile number is registered with Jinius.

Internet Security

  • Verify you are providing sensitive information only to websites using encryption (with Https – the ’s’ is for secure)
  • Avoid using public computers/Wi-Fi. When retrieving information on public computers consider that the information may be stored within the computer’s memory/cache.
  • Log out of the Jinius application when you finish. Just closing the browser window may not be enough.
  • Be vigilant when the website identity button (a padlock) displays warnings or errors. The confidentiality and the integrity of the information provided, is not guaranteed.
  • Watch for any pop-up windows asking for your credentials, warning you of a virus or that your virus protection has expired.
  • Be careful when exposing personal data to social media. These may be used to guess or reset your password.
  • Access Jinius through the official web sites (Jinius - A smarter, unified digital economy).
  • Setup a password for your home Wi-Fi, to prevent unauthorised users accessing it. Follow manufacturer’s instructions.