PURO

Returns & Refunds Policy We take great care to ensure all products are securely packaged and arrive in perfect condition. Please check your order upon delivery and notify us promptly of any issues. 1. Defective or Damaged Products If a product arrives damaged or defective, contact us within 7 days of delivery by phone or email. You may request: A replacement at no extra cost, or A full refund for the affected item(s). Return shipping is covered by us. 2. Delivery Errors If you receive the wrong product or quantity, notify us within 7 days. We will arrange collection and deliver of the correct item at no cost to you. 3. Non-Defective Returns Due to the perishable nature of our drinks, returns of non-defective products are not accepted Non-perishable items may be returned within 7 days, if: Unopened, unused, and in original packaging. Return shipping costs are covered by the customer. Refunds are not issued for non-defective returns; exchanges or store credit are offered instead. 4. How to Return Contact us at: Phone: 97 667656 Email: info@puro.com.cy