Yes. You may request cancellation of your order before it has been accepted by the shop.

To do this, go to Orders & Returns, select the relevant order, and choose Cancel Order, where available.

Cancellation requests can only be processed if the order has not yet been accepted by the shop.

Please note: Orders that have already been accepted by the shop may no longer be eligible for cancellation. If your order has been accepted, you may return items after delivery in accordance with the shop's returns policy or you may also contact us for assistance.

Cancellation is available only before the merchant accepts the order.

If the cancellation option is enabled in Orders & Returns, you can submit a cancellation request. If the order has already been accepted by the merchant, the cancellation button will no longer be enabled.

The cancellation option may not be available because:

• A cancellation request has already been submitted for the item;
• The shop has already accepted the order;
• The item is no longer eligible for cancellation; or
• The order is already being processed.

If you need assistance, please contact our support team through the available support options within the Marketplace.

You may request cancellation of specific eligible items within an order.

Please note that cancellation is available at the item level only. If an item has a quantity greater than one (for example, quantity 2), cancelling that item will cancel the entire quantity associated with that item. Partial quantity cancellations are not supported.

You can request assistance through the Orders & Returns section or via the available contact/support options within the Marketplace. Requests are handled by our support team during business hours.