Korean Skin Lab

Due to the hygienic and safety-sensitive nature of cosmetic products, we can only accept returns or exchanges if the item is unused, unopened, and in its original sealed packaging. To qualify for a return: The product must be in its original, undamaged condition. The return request must be made within 14 days from the date of delivery. Proof of purchase (order number or receipt) must be provided. Please note that products that have been opened, used, or unsealed cannot be returned for hygiene reasons, in accordance with EU Directive 2011/83/EU (Article 16) on consumer rights.