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Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black

Product image: Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black-null
Product image: Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black-null
Product image: Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black-null
Product image: Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black-null
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Jabra biz 2300 qd duo wideband wired on-ear contact center headset with noise-cancelling mic quick disconnect black

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Αριθμός προϊόντος: 514f8b61-cebb-446a-ac28-56b64ba7e2d1
Singular Selected Jabra BIZ 2300 QD Duo Wideband — Contact Center Headset A purpose-built wired headset for high-volume call centers — dual-ear focus, wideband HD Voice clarity, noise-cancelling microphone with air-shock filtering, and a Kevlar-reinforced cord engineered to outlast a typical contact center shift fleet. Wideband HD VoiceQuick Disconnect (QD)Noise-Cancelling MicPeakStop Protection The Jabra BIZ 2300 QD Duo (part 2389-820-109) is an officially Jabra-branded wired contact center he

Λεπτομέρειες

Singular Selected

Jabra BIZ 2300 QD Duo Wideband — Contact Center Headset

A purpose-built wired headset for high-volume call centers — dual-ear focus, wideband HD Voice clarity, noise-cancelling microphone with air-shock filtering, and a Kevlar-reinforced cord engineered to outlast a typical contact center shift fleet.
Wideband HD VoiceQuick Disconnect (QD)Noise-Cancelling MicPeakStop Protection

The Jabra BIZ 2300 QD Duo (part 2389-820-109) is an officially Jabra-branded wired contact center headset, designed for agents who spend the full shift on calls. The dual-ear (Duo) design helps the agent concentrate on the conversation by covering both ears, while the wideband HD Voice speakers and "air shock" noise-cancelling microphone deliver consistently clear two-way audio. The Quick Disconnect (QD) plug separates the headset cable from the bottom cord so the agent can step away from the desk without removing the headset, and the Kevlar-reinforced cable is built to survive office chair wheels and daily wear.

Connection Note: This headset terminates in a Jabra Quick Disconnect (QD) plug, not USB or 3.5mm. To use it with a softphone, PC or deskphone you also need a Jabra QD bottom cord (USB, USB-C, RJ9 deskphone cord, etc.) appropriate for your endpoint. Confirm your QD cord is compatible before purchase.
Best For
✓ Contact centers and helpdesks
✓ Busy open-plan agent floors
✓ Cisco, Avaya, Genesys deployments
✓ Microsoft Teams call agents
✓ Long all-day call shifts
✓ Headsets needing QD flexibility

Key Features

 
Wideband HD Voice
Jabra-tuned speakers deliver wideband (HD Voice) sound for natural, intelligible conversations — the agent catches details that narrowband audio loses, reducing call repetition.
 
Air-Shock Noise-Cancelling Mic
Microphone uses an aerodynamic boom with multiple small intake holes plus internal foam to filter out sharp breathing and popping sounds, on top of standard background noise cancellation.
 
PeakStop Hearing Protection
Acoustic limiter instantly clips sudden loud sounds before they reach the agent's ears, helping comply with hearing-protection regulations on long shifts.
 
FreeSpin 360° Boom + Kevlar Cord
Boom arm rotates a full 360° without breaking risk; Kevlar-reinforced cable resists damage from chair wheels and sharp desk edges for lower headset replacement costs.

Technical Specifications

Part Number 2389-820-109
EAN 5706991021516
Product Type Wired Contact Center Headset
Wearing Style Headband, Duo (both ears)
Ear Cushion Style On-ear (supra-aural)
Connection Quick Disconnect (QD)
Audio Bandwidth Wideband (HD Voice), 150 – 6,800 Hz
Microphone Noise-cancelling, air-shock-reduced, FreeSpin 360° boom
Hearing Protection PeakStop instant acoustic shock limiter
Cable Kevlar-reinforced, ~1.075 m
Weight Approx. 65 g
Colour Black
Warranty 2 years (subject to regional terms)

Frequently Asked Questions

Can I plug this directly into my PC?
Not directly. The QD plug is a Jabra proprietary connector. You need a Jabra QD bottom cord — typically QD to USB-A or USB-C for softphones — to connect this headset to a PC. Some deskphones accept QD via a different bottom cord (e.g., QD to RJ9).
Is this a Microsoft Teams certified MS variant?
The official Jabra tech sheet lists 2389-820-109 as "BIZ 2300 QD, Wideband, Duo". The dedicated Microsoft-optimized USB variant is a different SKU. This QD variant works with Teams via a compatible QD-to-USB bottom cord, but for "MS certified" branding refer to the corresponding USB/MS SKUs.
Mono or Duo — which one is this?
Duo (binaural). The headset covers both ears, which helps agents focus in noisy contact center floors. If you need to stay aware of your surroundings or take in-person walk-ups, consider the matching BIZ 2300 QD Mono version (part 2383-820-109).
Can the boom arm be worn on the left or right side?
Yes. The FreeSpin boom arm rotates a full 360° so the microphone can be positioned on either side of the face without risk of breaking the joint.
Singular Expert Insight
Choose this BIZ 2300 QD Duo if you are running a Jabra contact center deployment that already standardizes on QD bottom cords — you get headset/cord modularity, easy fleet swaps and a long service life from the Kevlar cable. If you have a single agent on a standard PC with no existing QD ecosystem, the USB version of the BIZ 2300 is usually a simpler plug-and-play purchase.

Buyer's Guide

Buy it if
You run a Jabra-based contact center with existing QD cords and need a durable dual-ear headset built for 8+ hours of daily call handling.
Skip it if
You don't already own a Jabra QD bottom cord — then you also need to purchase one separately. Also skip if you need to remain aware of in-room sounds (Mono variant is better).
Also consider
Jabra BIZ 2300 QD Mono (2383-820-109) for single-ear awareness, or BIZ 2300 USB Duo if you want a plug-and-play headset without a separate QD cord.